Bookings paid outside the platform are not covered by our cancellation policy, artist replacement or support in case of disputes.
How GiGzy works behind the scenes
Under the hood, GiGzy combines:
Marketplace layer
Searchable profiles, advanced filters, direct booking or request-based hiring.Transaction layer
All payments processed via Stripe, a PCI Level 1 certified provider, with funds managed under strict payment and compliance standards. GiGzyBilling & compliance layer
Automated invoicing through InvoiceXpress, certified by the Portuguese Tax Authority, with tax-compliant document issuance and reporting. GiGzyData & insights layer
Tools and reporting to help you understand how often you book, how much you invest, and which formats and days perform best for your venue or group.
The packs below change how much support and data depth you get on top of this core infrastructure.
Secure payments, transparent platform fee and a clear view of your work
GiGzy’s payment and invoicing flow is built to be reliable and transparent, so you can focus on performing, not chasing transfers.
How the financial side works
Payments via Stripe
All payments go through our partner Stripe, a payment processor certified to the highest security standards. Your card and business details are handled with banking-level protection.
Funds in a segregated account
The amount paid by the client is held in a segregated account until the event is completed. Neither GiGzy nor the artist can move the money outside the platform rules.
Automatic invoicing & Tax compliance
Invoicing is handled through software certified by the Portuguese Tax Authority, with invoices issued and reported automatically. Less admin, more control.
FAQs GiGzy Artists
Does it cost anything to join GiGzy as an artist or provider?
There is no monthly fee to create and maintain your profile. GiGzy earns through a transparent platform fee on each booking made and paid through the system (for example, around 15% of the artist or service fee, depending on the type of act and agreement). The fee and the net amount you receive are always visible before you accept a booking.
What kind of gigs can I get through GiGzy?
You can be booked for hospitality gigs (restaurants, bars, hotels), weddings, private parties, corporate events, brand activations, kids & family entertainment and more, depending on what you choose to offer on your profile.
Do I need to be based in Portugal?
Most gigs currently happen in Portugal. Being based in the country or having availability to travel here regularly makes it easier to get booked, especially for recurring hospitality work.
How and when do I get paid?
Clients pay through the platform according to the agreed terms. Once the gig is completed under those conditions, payment is released to you via the chosen method. All details – including the platform fee and your net amount – are shown in the booking view before you confirm.
Can I still work with my own clients outside GiGzy?
Yes. You keep full freedom to work outside the platform. But bookings not made and paid through GiGzy are not covered by our policies and cannot benefit from our payment and invoicing flow.
How do you choose which artists, acts and providers to onboard?
We look at experience, quality of material (audio, video, photos), clarity of your offer and how well you fit the types of gigs and clients that use the platform. The goal is to keep a curated, relevant roster – not just a massive list of names.
FAQs GiGzy Wedding
How far in advance should we book wedding musicians?
The earlier the better, especially in peak wedding season. Ideally 6 to 12 months before your date. If you’re closer to the day, it’s still got you cover.
Can we choose specific songs for the ceremony and party?
Yes. Most wedding musicians are used to working with songs chosen by the couple for key moments, like the entrance, first dance or cake cutting. We agree everything in advance.
Does GiGzy work only with live music?
No. We work with all kinds of entertainment and event support: bands, DJs, soloists, classical and jazz ensembles, MCs/hosts, karaoke, themed acts and other performers. When needed, we also bring in technical partners and suppliers for sound, lighting, staging and equipment rental, so the whole entertainment side of the wedding is covered.
Does GiGzy work only with live music?
No. We work with all kinds of entertainment and event support: bands, DJs, soloists, classical and jazz ensembles, MCs/hosts, karaoke, themed acts and other performers. When needed, we also bring in technical partners and suppliers for sound, lighting, staging and equipment rental, so the whole entertainment side of the wedding is covered.
Do you only work in Lisbon?
FAQs GiGzy Business
Can I book artists directly without using GiGzy Match?
Yes. You can use the GiGzy platform to book artists directly, either by browsing profiles or posting requests. GiGzy Match is the consulting and monthly curation service for those who want a dedicated partner.
How are artists paid?
The client pays through the GiGzy platform. The amount is held in a segregated account and released to the artist only after the event, according to the rules set out in our Terms and Conditions. In case of a dispute, the payment can be held until it is resolved.
What are the advantages of centralising payments with GiGzy instead of paying the artist directly?
By paying through the platform, you get support with cancellations and disputes, organised invoices, booking records and history per venue. Payments made outside the platform are not covered by our policies.
Do you only work with live music?
No. In addition to musicians, DJs and bands, you can book performers, entertainers, special acts and production services (sound, lighting, video, etc.). The aim is to have everything you need for your entertainment programme in one place.
How does it work for groups with multiple venues?
We can configure your GiGzy account to manage several venues, with views per unit, region or group. Ideal for restaurant and hotel groups that want a consistent experience and control over their entertainment spend.
Can I try the platform before committing to a more advanced plan?
FAQs GiGzy Match
What exactly is GiGzy Match?
It’s GiGzy’s consulting service for entertainment curation and production support. We help businesses, couples and event teams make better decisions about artists, programming and logistics.
Do you only work with live music?
No. We work with live music, DJs, entertainment acts, hosts/MCs and, when needed, technical partners for sound, lighting and production.
How much does the service cost?
For business clients, GiGzy Match uses a clear pricing model with fixed packs, as shown on our Pricing page. For weddings and private events, we work with a management fee on top of the artists and production services booked. After your briefing, we confirm which option applies and share the final numbers before you approve anything.
Can you handle invoices and payments?
Yes. We centralise payments and invoicing for artists and suppliers through the platform, to cut admin and keep things tax compliant.
Do you only work in Lisbon?
Ready to take the improvisation out of your entertainment?
Tell us what you’re planning and we’ll come back with concrete ideas, budgets and artists that make sense for you.
Send briefing online
Quick form with dates, event type, location and budget. Great to start shaping the plan right away.
Book a call with a consultant
A 30-minute video call to understand context, challenges and priorities of your needs.
Talk by email
Prefer to start in writing? Send us a summary of the event and we’ll reply with the next steps.