1. Invoicing Requirements for Artists
    1.1 Artists contracted through the GiGzy platform who provide services to end customers invoiced by entities based outside of Portugal must issue invoices directly to the end customers. A copy of each invoice must be sent to GiGzy for processing.
  2. Payment Processing
    2.1 Payments for these services will be processed upon receipt of a valid invoice by GiGzy. Artists must submit invoices via email to payments@gigzy.pt immediately after issuing them to the end customer.
    2.2 Payments will be made directly to the artist’s designated bank account on the same day the invoice is received and verified by GiGzy, subject to bank processing times.
  3. Compliance and Verification
    3.1 Artists are responsible for ensuring compliance with tax requirements applicable in both Portugal and the country where the end customer is based. This includes the registration and remittance of VAT or other relevant taxes.
    3.2 GiGzy reserves the right to verify the accuracy of the information provided on the invoices and may request additional documentation from the artist to support the details of the invoiced services.
  4. Late Submission and Non-Submission of Invoices
    4.1 Failure to submit an invoice on time may delay the corresponding payment. Artists are advised to adhere strictly to the invoicing deadlines to ensure timely payments.
    4.2 In cases where an invoice is not submitted, GiGzy holds no obligation to transfer the gig value to the artist. Artists bear the risk of non-payment due to non-submission of invoices.
  5. Record Retention and Audit Rights
    5.1 Both GiGzy and the artist are required to retain copies of all invoices and payment records for a minimum period of five (5) years for auditing and verification purposes.
    5.2 GiGzy retains the right to audit the artist’s records related to the services rendered to verify compliance with these terms. Artists must cooperate fully with any such audits.
  6. Amendments and Notifications
    6.1 GiGzy reserves the right to amend these billing and payment terms with prior notice to all affected artists. Changes will be communicated via email or through the GiGzy platform and will take effect 30 days after notification.

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A final costumer is a private client or company that hires our services for personal use or private events and cannot have artists withholding tax. Clients with organized accounting are companies or professionals who hire our services for commercial purposes and may accept artists who pay withholding tax.

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